It can occur that you are required to empty the cache of your web browser to try to solve some issues you might encounter with some web pages.
Be aware that clearing your web browser's cache, cookies, and history may remove data such as the following:
- Saved passwords
- Address bar predictions
- Shopping cart contents, etc.
For most desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press:
- For Windows users: Ctrl-Shift-Delete
- For Mac users: Command-Shift-Delete
If this does not work or if you face any difficulty, you can find more extensive information here: